Online discussion with Malcolm Harbour, MEP, on the Telecom package and consumer protection / 16-02-2009

(12:04:07) Malcolm_Harbour: I am ready
(12:04:08) Europe: now we are ready
(12:04:15) Team_Europe1: Greetings friends! Today we have the pleasure to have with you the Online Discussion on "Consumer Protection Online and Public Procurement in the EU".
Malcolm Harbour is a member of the EP Committee on the Internal Market and Consumer Protection, as well as a Vice-Chair of the Committee on Industry, Research and Energy. Last year he was a rapporteur on protection of electronic communication networks consumers and protection of the right of personal inviolability in electronic communications. In 2009 Harbour was a rapporteur on promotion of innovations for assuring sustainability and high quality of public procurement and services in Europe. The working language of the online discussion with Malcolm Harbour will be English but questions and comments can also be addressed in German, French and Bulgarian.
We will include in the conversation questions sent to our editorial e-mail as well.
The idea for this discussion was given by our readers, so now you have the chance to ask your questions.
(12:04:32) (Bogomil_Shopov_(EFB.bg)): hello Mr. Harbour On net neutrality you are a kind of European Obama. Why is net neutrality so important for you and the internet users of the EU?
(12:05:05) Team_Europe1: Greetings Mr. Harbour, there is alot of interest for our discussion today
(12:06:40) (Bogomil_Shopov_(EFB.bg)): is my question visible?
(12:06:48) Europe: yes
(12:06:49) Team_Europe1: yes
(12:07:12) Malcolm_Harbour: I am quite unclear as to what President Obama´s policies are. We are awaiting the appointment of his Chairman of the FCC. As far as I am concerned, net neutrality is not a major issue for the European communications space because we have an open access model. My report retains the principles of a quality of service obligation, as proposed by the European Commission but only with strict safeguards about its application.
(12:08:17) (Bogomil_Shopov_(EFB.bg)): ok then What is the difference between the Chinese Internet where citizens are monitored by internet providers without a court order and the European Internet the telecoms package is creating?
(12:09:16) Malcolm_Harbour: The telecoms package is a reform of the existing economic regulation governing competition and openness in the sector. It has nothing whatsoever to do with restrictions on the freedom of expression on the Internet.
(12:09:26) Team_Europe1: There is much uproar over the net about the 3 strikes rule and the monitoring - How is EP safeguarding our rights?
(12:09:42) (Walter): Allow me to ask a somewhat more friendly question, could you fulfill my curiosity about the reasons why amendments 138 and 166 were not included in package?
(12:09:52) (Walter): I mean, the Telecoms Package
(12:10:05) (Bogomil_Shopov_(EFB.bg)): Yes i want to see that answer to
(12:11:17) Malcolm_Harbour: The proposals from the French government have nothing to do with the telecoms package. These initiatives are the responsibilities of the Member States and the package does not facilitate the three strikes and you´re out policy
(12:11:29) (Walter): And frankly, I don't see the disconnect between competition/openness and freedom of expression. They're all related to each other.
(12:12:32) Malcolm_Harbour: As far as the amendments are concerned, we now have a proposal from the Member States on which we are negotiating. We think that the spirit of amendments 138 and 166 can be included in the final package, though not in exactly the same form.
(12:12:37) (Bogomil_Shopov_(EFB.bg)): Mr. Harbour Should a machine or a judge decide what is "lawful content"?
(12:12:38) Team_Europe1: @Thank you Mr. Harbour - in that case is it a problem for the public, or for the institutions that there is such missunderstanding?
(12:13:18) Malcolm_Harbour: Walter: Can I emphasise again that this is about economic regulation and competition policy and consumer rights
(12:13:23) (Walter): I am a lawyer by training and have been wondering what 'lawful content' means
(12:13:58) (Walter): Mr. Harbour, I am aware of that bit. I am also aware that this also has implications elsewhere.
(12:14:06) Malcolm_Harbour: It will be decided by national laws in Member States.
(12:14:08) (wattie): Not only what is "lawful content", but also - who has the rights to read and classify
(12:14:29) (Walter): Which leaves room for a lack of harmonisation
(12:14:49) (delian): May I ask, why this telecom package were needed at all? Why does the problem were not faced by the courts as it was before?
(12:15:04) Malcolm_Harbour: The law related to lawful content and copyright enforcement remains with Member States and is not harmonised and will not be harmonised by this legislation.
(12:15:08) (Bogomil_Shopov_(EFB.bg)): What is the difference between the Chinese Internet where citizens are monitored by internet providers without a court order and the European Internet the telecoms package is creating?
(12:16:15) (delian): if it is not harmonized, how this makes any problem, I dont understand?
(12:16:49) Malcolm_Harbour: Delian: The telecom package was introduced in 2002 in order to promote competition in a sector where there are a number of dominant players and where there are clear bottlenecks which can be used to leverage significant market power. It was also necessary to introduce a core set of consumer rights. This package updates this legislation to reflect the current state of technology and market activity.
(12:16:59) Team_Europe1: So does the EP have powers to force the national governments not infringe the rights of the people in this area?
(12:17:38) Malcolm_Harbour: Bogomil: Just to repeat again, any restrictions placed on access by citizens to the Internet in other countries are not covered
(12:17:39) (Walter): Mr. Harbour, I find it quite appalling that the EU now explicitly leaves room for member states to force ISPs to hand over consumer data to NGOs
(12:17:40) (Spasimir): Mr Harbour, how could you describe the input of Bulgarian MEPs on this and to the general work of the Parliament, if you have any impression?
(12:18:12) Europe: (Spasimir)?
(12:18:16) (Bogomil_Shopov_(EFB.bg)): Mr. Harbour, Will you follow EDPS opinion on ePrivacy directive, and delete article 6.6 ?
(12:18:47) (Anonymous): Mr. Harbour can I ask you do you know what "VPN Tunneling" is and if yes - what do you think will happen when it is used in regard to the telecom package?
(12:18:51) Europe: (Spasimir) this question is not on the topic on this discussion
(12:18:52) Team_Europe1: friends - let's give Mr. Harbour time to answer all questions please?
(12:19:28) Malcolm_Harbour: TeamEurope et al: Freedom of expression etc is covered by the Charter of Fundamental Rights and is not altered by this package.
(12:19:47) (Spasimir): It is just on the topic, it is important whether BG MEPs work on this or are a bit apathic..
(12:20:11) Team_Europe1: Thank you Mr. Harbour
(12:20:13) (Bogomil_Shopov_(EFB.bg)): Charter of Fundamental Rights dont HAVE LEGAL basics in Bulgaria
(12:20:16) Europe: The discussion is not only for Bulgaria
(12:20:19) Europe: and so...
(12:20:21) Malcolm_Harbour: Walter: Just to repeat that this is a matter for national law and Member States have not been enthusiastic about having any harmonising measures.
(12:21:06) (Ivaylo_Ivanov): (Mr.Harbour) - Are you pressured by copyright owners for this Package? I
(12:21:09) Malcolm_Harbour: The Bulgarian MEPs have been very active in working with me on the telecoms package.
(12:21:28) (Walter): This doesn't quite answer my question. And this also may open up a lot of small and midsized enterprises in the ISP industry to pressure from IFPI and their national counterparts.
(12:21:54) (guest): harm-o-nising
(12:21:56) Team_Europe1: Please keep civil the tone of the discussion
(12:22:02) (wattie): still - I do not see how you can make a monitoring system, which can filter legal vs illegal traffic download. The only practical way is to block IP's with proven illegal content, which automatically leads us forward to "the great firewall of EU" which is the same as what it is now in China....
(12:22:17) (Bogomil_Shopov_(EFB.bg)): Mr. Harbour, Will you follow EDPS opinion on ePrivacy directive, and delete article 6.6 ?
(12:22:27) (Walter): This looks like a coup by the content industry to me in order to farm their copyright enforcement problem out to the ISP industry.
(12:23:00) (Ivaylo_Ivanov): walter - I agree
(12:23:10) (delian): isnt it better simply to leave this decision to the court case by case, and not make a general regulation?
(12:23:18) Malcolm_Harbour: A general point for all people so far! You are focusing your discussion on an extremely small part of the package. The most important issues we have to deal with are the need to update the regulation to encourage the next wave of investment in next generation fibre and wirelss communications. In this context, we also need to update the rights of consumers to get full and transparent information on the wide range of offers that they are now receiving.
(12:24:34) (Anonymous): Mr. Harbour you say this is not specified/covered and the member states will have to decide it by themselves - but are you aware of the BG government interpretation of the data retention article?
(12:24:55) (Walter): Mr. Harbour, those new parts are not the controversial parts
(12:24:59) Team_Europe1: Mr. Harbour - how is your comitee working with commissioner Kuneva's team and is there any real progress on the protection of the consumer rights (not talking about the previous problem)
(12:25:05) (Walter): I don't think anyone in this room is opposed to those parts
(12:25:26) Malcolm_Harbour: Since this seems to have quietened everybody down, let me say that issues around the content industry have not been a dominant part of our considerations at all and they have caused an entirely disproportionate amount of controversy. The biggest problem we have at the moment is to agree a workable cooperation mechanism with the Commission.
(12:25:30) (Walter): Having read the Package several times, there are indeed improvements in there.
(12:25:30) (Bogomil_Shopov_(EFB.bg)): Mr. Harbour Your website says you are involved with the community patent. What can the EU do to end the community patent obstruction of the European Patent Office?
(12:25:58) (Walter): Bogomil, is this on topic now?
(12:26:30) (Bogomil_Shopov_(EFB.bg)): @walter - yes it is
(12:26:32) (delian): Mr. Harbour, yes we are focusing in the small part of the package, not the all of it. Some part of the regulations are ok, but not if they are making potential problems to the civil rights. Everybody will be happy if this small problematic part is removed and we focus on the large part. You now, here in Bulgaria we say that you need just a spoon of dirt to wreck a barrel of honey
(12:26:54) (Walter): I would agree with that
(12:26:54) Malcolm_Harbour: The Consumer Rights package has been deveoped by DG Information Society but I have been talking with Mrs Kuneva about it and she is taking a particular interest in the rights of consumers in the digital economy. Her recent report on the Consumer Scoreboard identified some consumer problems in telecoms which we believe have been addressed by the new package.
(12:27:19) Team_Europe1: thank you
(12:27:33) Malcolm_Harbour: Community Patent issues are not part of today´s discussion
(12:27:40) (Bogomil_Shopov_(EFB.bg)): ok
(12:27:57) (Bogomil_Shopov_(EFB.bg)): then you can aswer my previous question for ePrivacy?
(12:28:10) (Walter): Mr. Harbour, what has caused you to leave the old principle in which the telecoms carrier was more or less oblivious to the content carried and therefore also more or less exempt from the law in that respect (I know this is a simplification of notice-and-take-down)?
(12:28:25) Team_Europe1: So we will have to prepare another discussion on this subject
(12:28:43) Malcolm_Harbour: Delian: This package does not affect the civil rights of individuals, and was never intended to. You can understand my frustration when people, are in many cases, misrepresenting the impact of the package in this area.
(12:28:47) (Bogomil_Shopov_(EFB.bg)): @Team_europe - that will be nice
(12:29:14) (Anonymous): CAN I get an answer on one of my questions or I'm simply being ignored?
(12:29:22) (Bogomil_Shopov_(EFB.bg)): @Malcolm Harbour - You are not right the package WILL affect civil rights
(12:29:58) Malcolm_Harbour: Bogomil: We are in active discussion with the EDPS on a number of points with regard to the e-privacy directive and we are in very active negotiation with the Council to ensure that the data breach notification element offers real benefits to consumers. We are still negotiating on 6,6
(12:30:00) (Walter): And amendments 138 and 166 clarified the potential impact. Their removal are probably the main cause for your frustration.
(12:30:11) (Bogomil_Shopov_(EFB.bg)): thanks
(12:30:17) Malcolm_Harbour: Bogomil: How?
(12:30:34) (Bogomil_Shopov_(EFB.bg)): Malcolm - monitoring
(12:30:34) (wattie): I will give an example - one of the points is for installation of software on my computer, which will monitor it if there is illegal content. For me it is the same as installing a video camera in my living room, so you can see if I eventually deal with illegal stuff at home...
(12:30:40) Team_Europe1: Anonimous - please repeate your question
(12:31:10) (Bogomil_Shopov_(EFB.bg)): if 138 and 166 are going back for 2nd voting I'll can feel that i am protected
(12:31:48) (delian): I suppose we may understand in a different way the word impact. In general I am afraid that a person private life, and mostly the rights to use service may be affected by a subjective decisions made by private companies and persons, changing the situation the person to be the one trying to prove his innocence in the court, not somebody to prove his guilt.
(12:32:55) (Anonymous): 1) Mr. Harbour can I ask you do you know what "VPN Tunneling" is and if yes - what do you think will happen when it is used in regard to the telecom package and the data retention one?
2) Mr. Harbour you say this is not specified/covered and the member states will have to decide it by themselves - but are you aware of the BG government interpretation of the data retention article?
(12:32:58) Team_Europe1: Mr. Harbour - the portability of the mobile phones was covered by this package, and yet in some member states it is not accomplished. Should i contact my MEP or Mrs. Kuneva's office?
(12:33:17) Malcolm_Harbour: Wattie: There is nothing in the package that allows people to do this. Surveillance of communications without consent is prohibited in the e-privacy directive.
(12:33:57) Team_Europe1: It was important to clear which package covers what
(12:34:15) (Bogomil_Shopov_(EFB.bg)): ping
(12:34:45) Malcolm_Harbour: TeamEurope1: Portability of your mobile phone number is clearly covered by this package and will have to be accomplished within one working day if you change your provider. If you have a problem, you should contact your regulator first.
(12:35:15) (A_boneva1): hi
(12:35:26) (Bogomil_Shopov_(EFB.bg)): How do you differentiate between non-Internet networks, such as banking and travel industry mainframe networks, and the Internet at a policy level?
(12:35:31) (A_boneva1): I'm from Bg
(12:35:47) (Anonymous): 3) What do you think will happen when the telecom package is accepted and the BG goverment decides to "implement" it the same way as the data retention one?
(12:35:52) Malcolm_Harbour: Anonymous: These are detailed questions and it would be better if you sent the details to me.
(12:36:32) Team_Europe1: Mr. Harbour while we wait for other questions - the public procurement is huge problem for Bulgaria, can it be solved by the modern technologies?
(12:37:00) (delian): In general about the telecom package, I am ok with most of the propositions that are preserving the right of choice of the consumers. For example the ability to change the operator, and the restrictions to the restrictive contracts from the operators. However I am afraid mostly of the 'lawful' additions as they are sometimes not required to be defined by the court.
(12:37:30) (wattie): another thing that bothers me - my ISP will have control to filter information and say "IP address X provides illegal content, so we will block it". Imagine how this can lead into a business model - for example they can block youtube.com for providing illegal video clips and force me to use some competitor service (the Bulgarian vbox7.com for example)
(12:38:32) (securityguy): wattie: nobody will block Youtube in Bulgaria
(12:38:34) admin: wattie it has that control now.
(12:38:51) Malcolm_Harbour: Bogomil: The package covers competition, access and authorisation issues in the whole of the electonic communications sector including private networks. The Consumer rights and e-privacy provisions cover publicly accessible services. As far as the transposition is concerned, this is the responsibility of Member States. Data retention is a separate directive and is not covered by this package.
(12:38:52) (Anonymous): Mr. Harbour do you know how many times have I asked government officials the same things and how many times I got this or similar answers? And once I send them the questions water I get no answer as well ...
(12:39:03) (wattie): yes, but not on a national level
(12:39:14) (A_boneva1): I Telecom package= diktature end control=
(12:39:53) Malcolm_Harbour: Wattie: This package does not give your ISP control to filter information.
(12:40:16) Team_Europe1: @Anonimous - government officials and MEP's tend to have diferences on the speed and quality of responce
(12:40:52) (wattie): ok, I am sorry then - I misread the information on efb.bg
(12:40:53) (delian): securitguy: it is not a question would somebody block it. If the law allows it, somebody may block it. Yes, the public will not be happy but it is possible. For example the latest changes in our telecommunication law provides the ability to the security of the president to request block of any internet service without moderation by the court for unlimited time, just because it may affect a little the security of a public person
(12:41:13) (Anonymous): let me guess 6 months is too short for them?
(12:41:23) Team_Europe1: Before the discussion started there were people with questions on the public procurement?
(12:41:28) Malcolm_Harbour: TeamEurope: Public procurement would also be a subject for another day. But one of the issues that this package does address is the need for any state intervention of support for new next generation networks to meet open access and competition criteria.
(12:41:56) (BreakFrames): and why the heck they announce a 24 months only in Bulgaria - is _this_ at all legal ?
(12:42:19) Team_Europe1: please restrain your language
(12:42:44) Malcolm_Harbour: To all responders: European telecoms law is not intended to be answer to every one of your local problems.
(12:42:47) (delian): BreakFrames: it is the upper limit of the regulation, which nobody else implemented, but we are discussing something different here
(12:43:00) (BreakFrames): I see, thank you !
(12:43:07) (Bogomil_Shopov_(EFB.bg)): and my last question: Do you support 138 and 166 and do you want them back tho the package?
(12:43:53) Team_Europe1: OK, how is EU in your opinion meeting the Lisbon strategy for modern technologies and access to internet? Shall we meet the benchmarks?
(12:44:22) (Anonymous): "Malcolm_Harbour: To all responders: European telecoms law is not intended to be answer to every one of your local problems." - No it is not the solution BUT it is becoming the SOURCE ...
(12:44:36) Europe: lol
(12:44:42) Malcolm_Harbour: Bogomil: Just to repeat, we cannot force the Council to accept either 166 or 138. Our approach is to negotiate on the basis that we retain the key elements but in a different format. European politics is always about compromise.
(12:44:52) (Anonymous): It'll be the same as the data retention ...
(12:45:09) (Bogomil_Shopov_(EFB.bg)): I am asking for your PERSONAL opinion
(12:45:20) Malcolm_Harbour: Anonymous: Please explain further.
(12:46:00) (Bogomil_Shopov_(EFB.bg)): here is more about data retention: http://bogomil.blogactiv.eu/2009​/02/03/fight-for-rights-and-diffe​rences-%e2%80%93-what-is-going-on​-with-the-internet-bugging/
(12:46:01) Team_Europe1: Friends, there's not much time left - maybe a last round of questions?
(12:46:24) (Ivaylo_Ivanov): I am leaving. This chat is going nowhere. Just to mention. I use illegal content... I like illegal content... I want to pay for it. Because it is better. But the only people offering it are pirates. Until copyright owners stop selling DVDs and start embracing the full power of Internet. No law will help them.
(12:46:42) (NavStar): Sorry for the maybe out of topic question, but where can we find the original text of the "Telecoms package"
(12:46:46) (delian): Mr. Harbour: can we read the latest Telecom Package with all of its glory somewhere? I am trying for a while to find it without success up to the moment. Sorry if it is stupid question, but we need to know in detail what we are discussing. Also is it there any description why each proposal/point is added and what intention it have?
(12:46:46) Malcolm_Harbour: TeamEurope1: We have failed to meet the original Lisbon objectives and deadlines. However, the communications package has played an important part in preparing Europe to be a key player in the knowledge economy. In many areas, such as mobile telephony, we are global leaders. This reform is intended to sustain our lead and to encourage more investment.
(12:47:07) Team_Europe1: thank you
(12:47:22) (Bogomil_Shopov_(EFB.bg)): the telecom package is available at EP website
(12:47:30) Team_Europe1: delian -europarl.europa.eu
(12:47:50) Malcolm_Harbour: Delian: If you want the details,log on to the European Parliament website and look for the legislative observatory, which will you an excellent summary.
(12:48:10) (Bogomil_Shopov_(EFB.bg)): here is more detailed view of the package: http://www.co-ment.net/text/711/
(12:48:23) (delian): Yes, I am trying to
(12:48:27) Team_Europe1: you can see the report in Mr' Harbour's page at the EP as well
(12:48:29) Europe: http://www.europarl.europa.eu/oe​il/
(12:48:33) Malcolm_Harbour: Ivaylo: I agree with you that the content owners need to be more innovative in their business models. There is nothing in this package to discourage that.
(12:49:46) Malcolm_Harbour: Bogomil: Thanks for the link. You refer to the data retention directive, which is not part of this package.
(12:49:50) Team_Europe1: What is next in this area?
(12:50:37) (Bogomil_Shopov_(EFB.bg)): @Malcolm - yes but it the bulgarian approach will be similar if the is no protection for our civil rights into the package
(12:50:41) Team_Europe1: and How do you think the negotiations will continue?
(12:51:05) (Anonymous): For example according to the EU directive it must be used only for solving serious crimes or terrorist treats but in the BG implementations such a clause is missing thus opening the doors for the use by the government institutions for whatever means they want
(12:51:16) Malcolm_Harbour: TeamEurope: The next issue will be the review of the Universal Service obligation. The Commission has published a green paper and we expect that there will be revisions to the legislation in 2010. In the meantime, a number of Member States are looking at new initiatives for enhancing broadband coverage to all citizens. In my view, the Commission is well behind on this strategy.
(12:51:32) Team_Europe1: This is problem for the bulgarian citizens to solve
(12:51:46) Malcolm_Harbour: Bogomil: To repeat, these issues are not part of the scope of the package.
(12:52:23) Team_Europe1: @Anonimous - there are courts and commision, and elections...
(12:52:25) Europe: ?
(12:52:29) (wattie): (Anonymous) - yeah, "serious crimes" makes me associations with the current Bulgarian government LOL
(12:53:00) (Bogomil_Shopov_(EFB.bg)): my last question: What is you PERSONAL opinion for 138 and 166?
(12:53:07) Malcolm_Harbour: TeamEurope1: We are in heavy discussions with the Czech Presidency to sustain the Parliament´s position. There is a crucial meeting of the Ministers tomorrow in Prague. We have to complete the second reading process by the end of April.
(12:53:47) Team_Europe1: So for the start of May we will have topic for another discussion
(12:53:49) Malcolm_Harbour: Anonymous: You should contact the Commission regarding any transposition problems in Bulgaria.
(12:54:13) (Anonymous): Mr. Harbour - Do you even realize how dose dis sound to me?
We are opening the doors for them but we don't care if they take advantage of it and use it for there purposes ...
(12:54:13) (Bogomil_Shopov_(EFB.bg)): @Malcom - we already make it
(12:54:44) (delian): sorry for all, but the changes to the telecommunication law in bulgaria are not because of this telecom package. they are because of 2006/24/ЕС, which I suppose we are not discussing here. However, I am interested to find our how this directive or the telecom package are related in any meanings
(12:55:39) Team_Europe1: Last questions?
(12:55:45) Malcolm_Harbour: Data retention directive is an exception to the e-privacy directive and is not part of the package.
(12:55:56) (Bogomil_Shopov_(EFB.bg)): What is you PERSONAL opinion for 138 and 166?
(12:56:15) (delian): what is the procedure, if I have comments or questions regarding the telecom package to ask?
(12:56:35) (wattie): I will repeat the Bogomil's question too: What is you PERSONAL opinion for 138 and 166?
(12:56:48) (Bogomil_Shopov_(EFB.bg)): @delian - you can always ask us, we are working on that very hard
(12:56:51) Team_Europe1: You can contact your MEP for example - @delian
(12:56:58) Malcolm_Harbour: Delian: Anyone can contact my office if they have further points to make although we are well down the path towards agreement so we have a limited scope for change.
(12:57:36) (delian): my experience with our MEPs is not very good Isnt it there any mechanism to contact the authors?
(12:57:37) (Bogomil_Shopov_(EFB.bg)): and we are working with our MEP;s too very well
(12:57:37) (Anonymous): I wonder why do I bother to ask my questions when I know I wont get any response at all. Maybe I was hoping the EU representatives ware different than BG politics but it seems I was wrong
(12:58:17) Team_Europe1: @Anonimous- you'll never know before you post your questions and recieve an answer
(12:58:23) Malcolm_Harbour: Delian: My colleague Nikolay Mladenov, who works with me closely in the IMCO Committee, would be pleased to hear from you.
(12:58:30) Team_Europe1: sometimes you might be surprised
(12:58:49) (wattie): (Anonymous) - at least they do not have obvious or known criminal background
(12:58:56) (Bogomil_Shopov_(EFB.bg)): yes Nickolay mladenov has very good opinion on that
(12:59:03) (Anonymous): And yet again I ask and get no answer at all ...
(12:59:31) (Bogomil_Shopov_(EFB.bg)): Mr. Harbour - What is you PERSONAL opinion for 138 and 166?
(12:59:47) Malcolm_Harbour: Anonymous: Haven´t I given you any useful answers?
(12:59:50) (wattie): Bogomil asked four times the same question, I repeated it
(13:00:14) Malcolm_Harbour: I already gave my views on 138 and 166.
(13:00:26) (Bogomil_Shopov_(EFB.bg)): no you are not
(13:00:35) (Anonymous): Mr. Harbour YOU haven't answered to even one of them yet ...
(13:00:43) (wattie): they was too generic Mr. Harbour
(13:00:53) Team_Europe1: Please guys look at the log
(13:01:19) (Bogomil_Shopov_(EFB.bg)): thanks
(13:01:28) Team_Europe1: Thanks once again for the heated discussion
(13:01:59) Team_Europe1: Dear friends, thanks for today’s participation in the online chat with Mr. Malcolm Harbour! Mr. Harbour, our team would like to thank you for your time and understanding! The full script of the chat will be published soon in English on http://Europe.bg, as well as resumes in Bulgarian and German. All questions, for which we didn’t have time, will be submitted to Mr. Harbour’s team for answering in the coming days. We will publish these, too, of course.
(13:02:23) Europe: http://parliament.europe.bg/en/i​ndex.php?category=375
(13:02:24) Malcolm_Harbour: Thank you to everybody, I enjoyed the discussion.
(13:02:33) (wattie): Thanks for the chat Mr. Harbour. I am sorry if we was too rude...
(13:02:37) Team_Europe1: it was an interesting discussion though
(13:02:45) Europe: Thank you Mr. Harbour

(Portal Europe)